Ice Maker Not Making Ice is usually one of a small number of specific, repairable causes — here's what to check and when it's worth calling a professional.
At 1 to 3 grains per gallon there is nothing to scale, so what fails here is the metal itself — pitting at the valve seat rather than a furred-up orifice.
Shows up as slow or stopped production, and is a plumbing-side issue rather than the ice-making mechanism itself.
The mechanical components that form and eject cubes wear out gradually.
Hetch Hetchy water arrives at 1 to 3 grains per gallon, among the softest supplies in the country, so scale is rarely the answer in this city. Soft, low-alkalinity water lays down no protective film and slowly strips the one that is there, which is why failures here show up as pitting and weeping joints on copper fill lines rather than as a furred-up valve.
Based on symptoms like this, these are the components our technicians check first. The exact part depends on your model and what we find during diagnosis.
Larkspur — A small city of canyon cottages and post-war flats, with a good deal of the housing stock renovated well past the value of the original build. We also cover Kentfield, Ross, San Anselmo across Ross Valley.
ZIP codes we cover in Larkspur: 94904, 94939, 94977
Most cases like this are fine to schedule within a day or two, though it's worth having looked at before it gets worse. If you're seeing a code on the display alongside this issue, our Liebherr error code guide can help narrow down the cause before we arrive. Either way, our repair service covers same-day diagnosis and a flat-rate quote before any work begins.
Same-day diagnosis, genuine OEM-compatible parts, warranty of up to 1 year.
*SubZero Repair San Francisco is an independent repair company and is not affiliated in any way with Sub-Zero, Inc., Wolf Appliance, Inc., or any of their distributors. We are not a factory service provider and specialize exclusively in out-of-warranty appliance repairs.